Last Updated: April 2026

This Vendor Policy outlines the rules, responsibilities, and expectations for all vendors using the UNICAL Digital Market platform. By registering as a vendor, you agree to comply with this policy.

1. Vendor Eligibility

To become a vendor, you must:

• Provide accurate personal and business information.
• Have a valid phone number and contact details.
• Be responsible and capable of managing your listings and customers on campus.

UNICAL Digital Market reserves the right to approve or reject any vendor application.

2. Vendor Registration & Payment

• Vendors are required to pay a one-time registration fee (or as updated by the platform).
• Vendors who joined before launch may have special pricing as communicated.
• All payments are non-refundable.

3. Vendor Responsibilities

As a vendor, you agree to:

• Provide accurate product details (name, price, description, category).
• Upload clear and appropriate images.
• Respond to customer inquiries promptly.
• Maintain professionalism in all interactions.
• Keep your contact information updated.

4. Product Listing Guidelines

All listings must be truthful and not misleading. Prohibited Listings: Vendors must NOT list:

• Illegal or banned items.
• Stolen goods.
• Fraudulent or fake products.
• Offensive, harmful, or inappropriate content.
• Duplicate or spam listings.

5. Transactions & Customer Dealings

UNICAL Digital Market is a listing platform only. Vendors handle all payments, deliveries, and customer service.

The platform is not responsible for failed transactions, product quality issues, or delivery problems.

6. Account Suspension & Termination

UNICAL Digital Market may suspend or terminate a vendor account without a refund if:

• False or misleading information is provided.
• There is involvement in fraud or scams.
• Platform rules are violated.
• There is abuse of customers or the platform.

7. Contact & Support

For vendor-related inquiries:

• Email: unicaldigitalmarket@gmail.com
• WhatsApp: +234 903 577 8034